The notebook, page by page: page 2

Every note, newest first. Each one opens with a TL;DR, so you can stop whenever you like.

  • Paying to be seen

    Instagram ads or Google ads?

    Google ads catch people who are already searching for what you sell. Instagram ads show your stuff to people who weren’t looking but might want it. If people search for your thing, start with Google. If they need to see it first, start with Instagram.

    · 4 min read

  • Paying to be seen

    Meta’s AI can now edit your ads. If it gets something wrong, it’s on you.

    Meta’s new terms make advertisers solely responsible for whatever its AI tools change in their ads. Due 30 October, now 20 November. From 28 October it plans to switch on product browsing in existing ads unless you opt out. Check your AI settings now.

    · 4 min read

  • Paying to be seen

    What are paid ads?

    Paid ads mean paying Google, Instagram or Facebook to show you to people. They work fast and stop the moment you stop paying, so they’re best for testing and quick wins, not as your only plan.

    · 5 min read

  • Building an audience

    What is social media marketing?

    Social media marketing is showing up where your customers already scroll, often enough that they remember you when they need you. Pick one platform, post for the people who’d actually buy, and count messages and orders, not followers.

    · 4 min read

  • Building an audience

    WhatsApp Business: catalog, quick replies and broadcasts

    The free WhatsApp Business app gives you a shop profile, a product catalog, saved replies and broadcast lists. Broadcasts only reach people who saved your number, so ask customers to save it. Message people who said yes, and don’t spam.

    · 4 min read

  • Paying to be seen

    Your first Google search ad, without wasting money

    Start with a small daily budget, a handful of specific search phrases, and a page that answers the search. Then check the search terms report every week and block the searches that waste money.

    · 5 min read

  • Getting found

    Your Google Business Profile, set up in an hour

    Your Google Business Profile is your shop’s listing on Google Maps and Search. It’s free, it takes about an hour, and for a local business it often brings more customers than your website does.

    · 5 min read

  • Getting found

    What is SEO?

    SEO is getting Google to trust you enough to show you when people search. Clicks are free, but it’s slow. Think months, not days.

    · 2 min read