The Dumb Dictionary

Every marketing term, one line each. If someone says one of these in a meeting, look it up here. Nobody has to know.

A

Advantage+
Meta’s automated ads, where Meta picks the audience, placements and sometimes edits the ad itself.More on Meta ads
AEO (Answer engine optimization)
Getting mentioned when people ask ChatGPT or Google’s AI instead of searching.Read the full note
AI marketing tools
Which robots actually save you time.The big picture
AI Mode
Google’s chat-style search that answers in full sentences, with fewer links out.More on AEO
AI Overview
Google’s AI-written summary at the top of some search results, with links to the pages it used.More on AEO
Algorithm
The app’s rules for who sees what. Nobody outside the company knows all of them.More on Social
Analytics and tracking
Counting what happened so you stop guessing.Knowing what works
Attribution
Deciding which ad, post or email gets credit for a sale. Usually an educated guess.Knowing what works

B

Bounce rate
How many people left after seeing just one page.Turning visitors into money
Branding
Why people pick you over the shop next door.The big picture
Broadcast list
A WhatsApp message sent to many people at once, arriving as a private chat for each. Only reaches people who saved your number.More on WhatsApp

C

CAC (Customer acquisition cost)
What you spent on marketing to get one new paying customer.Knowing what works
Churn
Customers who stopped buying from you.Knowing what works
Content marketing
Stuff you post once that brings people in for years.More on SEO
Conversion rate
Out of everyone who visited, how many did the thing you wanted.Turning visitors into money
Conversion rate optimization
Figuring out why people visit but don’t buy.Turning visitors into money
Copywriting
Words that make people do something.Turning visitors into money
Core update
Google changing how it ranks pages, all at once, a few times a year.More on SEO
CPC (Cost per click)
What one click on your ad cost you.More on PPC
CPM (Cost per mille)
What it cost to show your ad a thousand times, clicked or not.More on PPC
CTA (Call to action)
The button or line that tells people what to do next. “Order now”, “Book a table”.Turning visitors into money
CTR (Click-through rate)
Out of everyone who saw it, how many clicked. Shown as a percentage.More on PPC

D

Domain Authority
A trust score made up by an SEO tool company, not by Google. Fine for comparing, useless for bragging.More on SEO

E

Email and WhatsApp
Messaging people who said yes to hearing from you.Read the full note
Engagement
Likes, comments, shares and saves. People doing something with your post.More on Social

F

Funnels and pricing
The steps from “never heard of you” to “paid you.”Turning visitors into money

G

Google Business Profile
Your shop’s listing on Google Maps.Read the full note

I

Impressions
How many times your ad or post was shown. Not seen, not read. Shown.More on PPC
Indexing
Google saving a copy of your page so it can show it in results. Not indexed means invisible.More on SEO
Influencer marketing
Paying someone people already trust to mention you.More on PPC
Intent
How ready someone is to buy. “AC repair near me now” is high intent.More on PPC

K

Keyword
The words people type into Google.More on SEO
KPI (Key performance indicator)
The few numbers you agreed to actually watch.Knowing what works

L

Landing page
The page someone lands on after clicking your ad.More on PPC
Lead
Someone who showed interest and left a way to reach them.Turning visitors into money
Local pack
The map and the few businesses Google shows at the top of local searches.More on Local SEO
Local SEO
Showing up when people nearby search, like “chai near me”.More on Local SEO
Long-tail keyword
A longer, more specific search, like “eggless cake delivery in Pune”. Fewer searches, easier to win.More on SEO
LTV (Lifetime value)
What one customer pays you, in total, for as long as they stay.Knowing what works

M

Marketing metrics
CAC is what one customer costs you. LTV is what they pay you over time.Read the full note
Meta description
The two-line summary under your link in Google results.More on SEO
Micro-influencer
A creator with a small but loyal following, often a few thousand people.More on PPC

N

Negative keyword
A word you tell Google never to show your ad for, like “free” or “jobs”.More on Google Ads

O

Omnichannel
Being in lots of places, like shop, website, Instagram and WhatsApp, and making them feel like one business.The big picture
Open rate
How many people opened your email, out of everyone you sent it to.More on Social
Opt-in
Someone saying yes to hearing from you. Without it, it’s spam.More on Social
Organic traffic
Visitors who found you without you paying for the click.More on SEO

P

Payback period
How many months until a customer has paid back what they cost you to win.Knowing what works
Performance Max
Google’s automated campaigns that run your ads across Search, YouTube, Maps and more at once.More on Google Ads
Positioning
What you want people to think of when they hear your name.The big picture
PPC (Pay per click)
Ads where you pay each time someone clicks.More on PPC
PR and reputation
What people say about you when you’re not in the room.The big picture

Q

Quality Score
Google’s 1 to 10 grade for how relevant your ad is. Higher scores pay less per click.More on Google Ads

R

Reach
How many different people saw your post.More on Social
Retargeting
Showing ads to people who already visited your site. The “why is this shoe following me” ads.More on PPC
ROAS (Return on ad spend)
Sales from ads divided by what you paid for the ads. $4 back for every $1 is a ROAS of 4.More on PPC

S

Search terms report
The list of what people actually typed before clicking your ad.More on Google Ads
Sends per reach
How often people share your post in DMs, out of everyone who saw it. Instagram weighs it heavily.More on Instagram
SEO
Showing up when people Google stuff.Read the full note
SERP (Search engine results page)
The page of results you see after you Google something.More on SEO
Social media
Posting where your people already hang out.Read the full note
Spam update
Google cracking down on sites that cheat, like bought links or junk pages.More on SEO
Synergy
Two things working better together. Mostly said in meetings to sound busy.The big picture

T

Target audience
The specific people you’re trying to sell to. “Everyone” is not an answer.The big picture

U

UGC (User-generated content)
Photos, videos and reviews made by customers, not by you.More on Social
Unit economics
Whether you make money on one customer, yes or no.Knowing what works
Upsell
Offering something bigger or extra to someone already buying. “Make it a large?”Turning visitors into money
USP (Unique selling point)
The one reason to pick you over everyone else, in one line.The big picture
UTM
A tag stuck on the end of a link so you can tell which post or ad sent the visitor.Knowing what works

V

Vanity metric
A number that feels good but doesn’t pay rent. Followers, views, likes.Knowing what works

Z