--- title: "Restaurants can now switch off delivery apps on their Google profile" description: "Google now lets restaurants hide specific third-party ordering providers on their Business Profile themselves. Where the switch is and what to check." url: https://dumbcmo.com/blog/google-business-profile-ordering-providers category: "Getting found" tags: ["news", "google business profile", "local seo", "restaurants", "online ordering"] published: 2026-10-31 updated: 2026-10-31 reading_time: 7 min author: "The DumbCMO" --- # Restaurants can now switch off delivery apps on their Google profile > **TL;DR:** Delivery and pickup apps used to show on your Google listing until you chased each one to remove you. Now you can switch a provider off yourself from your Business Profile, separately for pickup and delivery. Check which apps your customers see today. [Notebook](https://dumbcmo.com) › [Blog](https://dumbcmo.com/blog) › Getting found › Restaurants can now switch off delivery apps on their Google profile Someone finds your restaurant on Google Maps. They tap “Order online”. Google shows them three delivery apps. One of them charges you a commission you hate. Another has your old menu from last year. Until now, getting an app off that list meant writing to the app and waiting. That just changed. ## In normal-people words ## What changed In a LinkedIn post that Search Engine Journal reported on 28 October 2026, Lisa Landsman, Google’s Head of Industry Engagement & SMB Success, put it simply: **“You now have direct control over which third-party ordering options appear on your Business Profile on Google Search and Maps.”** In plain words: - **Before:** apps that said they worked with you got listed automatically. To remove one, you asked that app to take the link down. - **Now:** you can switch off a specific provider yourself, from your Business Profile. - **Pickup and delivery are separate.** Screenshots shared with the announcement show a “Show provider to customers” section with one switch for pickup and one for delivery, according to Search Engine Journal. Landsman’s own reason: **“If an integration no longer fits your operations, margins, or kitchen flow, you can turn it off yourself.”** > **The DumbCMO:** Your restaurant, your listing, your choice of which middlemen stand at the door. Took a while, but fine. ## Why this matters for a small restaurant Google’s rules for ordering partners say it out loud: **“All partner integrations are enabled by default, but a merchant may disable a partner at any time.”** That default is the important bit. If an app has a link to you, it may already be on your listing whether you picked it or not. Google’s help page also says third-party providers who state they have an authorised relationship with your business are listed automatically. So the list on your profile is not necessarily your list. It’s whoever plugged in. That matters because each app has its own commission, its own menu copy and its own delivery area. If a customer orders through the one with your stale menu, you take the angry call, not the app. ## The chai stall version Picture three runners standing outside your stall. Each one takes orders from passers-by and brings them to your counter. You never hired two of them. One of them is still quoting last year’s prices. **Now you can tell a runner to leave without sending him a letter first.** ## Where to find it Google’s help page for this hasn’t caught up with the new switch yet, so the exact labels may differ on your screen. Here’s what the help page and the screenshots reported by Search Engine Journal show: **Checking your ordering providers** 1. **Open your Business Profile.** Search your restaurant’s name on Google while signed in to the account that manages it, or open it in Google Maps. 2. **Go to Food ordering.** Google’s help page says ordering options live under **Food ordering** in your profile. 3. **Look at every provider listed.** Note which apps show for pickup and which for delivery. You may find apps you forgot you ever signed up for. 4. **Switch off the ones you don’t want.** Open a provider and use the **Show provider to customers** switches. Pickup and delivery can be turned off separately. 5. **Pick a preferred provider.** The help page says you can choose a preferred provider for pickup and for delivery with **Set as preferred**, then **Save**. Pick the one with your correct menu and the deal you like best. There’s also a bigger switch. Google’s help page says turning off **Accept orders on your profile** hides all third-party ordering options and links. Only use that if you don’t want orders through Google at all. ## Should you turn apps off? **A quick way to decide** - **If** An app has your old menu, wrong prices or wrong hours **→ then** Switch it off until it’s fixed. Wrong info costs you more than a missed order. - **If** You no longer work with an app, or never did **→ then** Switch it off. Landsman’s post says this is exactly what the control is for. - **If** An app’s commission makes small orders lose you money **→ then** Consider switching off delivery for that app and keeping pickup, if your numbers say pickup still pays. - **If** Your regulars order through one particular app **→ then** Keep it on. Landsman points out that diners often stick to the apps where they already have a subscription or saved payment. - **If** You’re not sure which apps bring real orders **→ then** Check your last month of orders per app before you switch anything off. Turning an app off on Google doesn’t cancel your contract with that app. It only changes what people see on your Google listing. Your agreement with the app is a separate thing to sort out with them. ## Do this today - [ ] Search your restaurant on Google Maps and tap the ordering button like a customer would. Screenshot which apps appear. - [ ] Open each app’s link and check the menu, prices and hours. Fix them in that app, or switch the app off on Google. - [ ] In your Business Profile, find Food ordering and set a preferred provider for pickup and for delivery. - [ ] Write down which apps you switched off and why. Look again in a month. - [ ] If your profile isn’t claimed yet, do that first: [your Google Business Profile, set up in an hour](/blog/google-business-profile). ## Not-so-frequently asked questions ### Is this available in India? Search Engine Journal reports that when someone asked which countries it covers, a Google product manager replied “all”. Google hasn’t published a country list on its help page, so check your own profile. ### I can’t see the switch. What now? Google’s help page still describes the older way: removing a provider’s link, after which the provider has 5 business days to take it down. If it doesn’t, the help page says you can report a violation. ### Can I manage this for many branches at once? Unknown. People asked about bulk changes and an API in the comments on the announcement, and Google hadn’t answered in what we could see. ### Will turning off apps hurt my ranking on Maps? Google hasn’t said anything about that. Its stated reason for the control is giving you choice over who takes orders, not ranking. ### Can I add my own ordering link instead? Google’s help page says you can add your own links, such as your website’s order page, so customers can order directly. ## Things your agency won’t say - An “ordering partner” that lists you without asking and keeps your old menu up isn’t a partner. It’s a d#mn squatter with a scooter. - Turning every app off feels powerful. If your regulars live in one app, you just made ordering from you harder. Decide with order numbers, not mood. - Your own order link costs you nothing per order. Put it on your profile if you have one. ## Jargon Jail **Locked up: “Ordering provider”** A third-party app or service that takes food orders for you, like a delivery app. On Google, **a provider is a button on your listing that sends customers to someone else’s checkout.** Useful when it brings orders you wouldn’t get. Expensive when it takes orders you’d have got anyway. ## Where to go next - Haven’t claimed your listing yet? [Your Google Business Profile, set up in an hour](/blog/google-business-profile) - How AI answers pick which local businesses to mention: [Does SEO still matter now that Google answers with AI?](/blog/seo-in-the-age-of-ai-answers) - Getting calls from “Google” about your listing? [Fake Google verification calls](/scam-watch#fake-google-verification-calls) ## Sources 1. Lisa Landsman on LinkedIn, [announcement of ordering provider controls on Business Profiles](https://www.linkedin.com/feed/update/urn:li:activity:7521207215987437568/), October 2026. Quotes, the reason for the change, and the advice on diner habits and audits. 2. Search Engine Journal, [“Google Lets Restaurants Opt Out Of Specific Ordering Providers”](https://www.searchenginejournal.com/google-restaurants-opt-out-ordering-providers/594794/), 28 October 2026. The “Show provider to customers” screenshot with separate pickup and delivery switches, and the “all” countries reply. 3. Google Business Profile Help, [“Manage online ordering options”](https://support.google.com/business/answer/10842217?hl=en). Food ordering menu, preferred providers, the Accept orders switch, removing links within 5 business days, custom order links. 4. Google Actions Center, [Ordering policies and compliance requirements](https://developers.google.com/actions-center/verticals/ordering/redirect/policies/compliance-requirements). Partner integrations enabled by default and merchants’ right to disable them. ## Related notes - [Anyone can pretend to be Googlebot. Here’s how to check who’s really visiting](https://dumbcmo.com/blog/fake-googlebot-how-to-check): Any script can call itself Googlebot by changing one line, so never trust the name alone. Real Googlebot passes a two-way DNS check or matches Google’s IP lists. Most small sites don’t have a problem. If you do, use Cloudflare or your security plugin, never block Google by name. - [This week in Google: report dates, answer-first pages, and AI Mode ads in India](https://dumbcmo.com/blog/search-console-dates-answer-first-pages-ai-mode-ads): Three things worth your time this week. Check the date on Search Console reports before you panic. Put the answer in the first lines of your pages. And expect “Sponsored” ads inside Google’s AI Mode in India, now that Google says AI Mode’s lower monetisation weighed on its search growth. - [Big brands win most AI answers. Here’s where small sites still get in](https://dumbcmo.com/blog/big-brands-ai-search-openings-small-sites): In BrightEdge’s holiday travel data, the biggest brands lead AI answers in every category. But they matter less on “inspire me” questions, where YouTube, Reddit and experience-led sites show up more. That’s your door: real experience, clear answers, honest comparisons, and saying where you work. --- From [DumbCMO](https://dumbcmo.com): The marketing notes you were too embarrassed to take.